**All conditions and functionality of the donated item is detailed in each listing to the best of our knowledge.**
**We are not an authorized dealer of any items sold through this site, manufacturer warranty may be void even if the item is considered new.**
**Please read the description and view the photos before purchase.**
**If you have any questions about any product you see online, please do not hesitate to ask the seller.**
- Where can orders be shipped?
- Can orders be combined to save on shipping costs?
- Why is shipping so expensive?
- When will my order be shipped/processed?
- How will I know if my order is shipped?
- Can I pick up my order instead of having to pay for shipping?
Q: Where can items be shipped?
A: Orders can only be shipped within the United States. (If you have an APO/FPO/DPO address, please CONTACT the seller - click the options (or gear) icon to the right of the order and select "Contact")
- Unfortunately, we DO NOT ship internationally.
Q: Can orders be combined to save on shipping costs?
A: All orders won from the same seller can be combined if won within 2 business days of each other.
- In some cases the seller may extend the length of time between multiple listings, so please contact the seller about combining the orders you intend to purchase.
- An updated invoice will be provided for you with any adjustments to the shipping cost.
Q: Why is shipping so expensive?
A: We do our best to keep shipping costs low to you, but we may charge up to $1.95 for handling (to cover costs of packing material).
- Other than flat rate shipping, calculated costs will be based on the product's shipping weight, dimensions, and distance from our location to you.
- Many of our listings offer more than one shipping service, so please click on the listing for more details.
- If you have any other questions about the shipping, please contact the seller.
Q: When will my order be shipped/processed?
A: All orders are processed within 1-2 business days. We maintain business hours Monday through Friday and will do our best to ship out your order on day of your completed transaction.
- If an item is won on the weekend, the order will be processed the following business day.
- Orders cannot be shipped on Observed Holidays by the carrier.
Q: How will I know if my order is shipped?
A: Once we process your order for shipment, you will receive an email notifying you of the status with a tracking number. (Please be aware that the carrier site may take 24-48 hours to update the status of your shipment.
- The sender will be from firstname.lastname@example.org.
- Please make sure to allow all incoming emails from this address for proper communication, along with email@example.com, firstname.lastname@example.org, admin@tsastoreorg.
- Add all of our system emails to your "safe" senders
- If you do not see any progress with your shipment after 2 business days of receiving your tracking number, please contact us.
Q: Can I pick up my order instead of having to pay for shipping?
A: Yes, the majority of items we sell online will be available for pickup, but payments must be processed online prior to arranging pickup. Please contact the seller for additional information. If the listing does not have the option for local pickup, the shipping charges will be refunded back to you once pickup has been arranged.